FAQ

Frequently Asked Questions

What exactly am I buying?

Every Uploft product is a digital PDF guide—a downloadable file you keep forever. No physical item will be shipped.

How do I get my download?

As soon as your payment is confirmed, you'll receive an email with a download link. Click the link, save the file, and you're good to go. It usually arrives within a minute or two.

What if I don't receive the email?

Check your spam or junk folder first. If it's not there, contact us at the link below and we'll sort it out right away.

What devices can I use the guides on?

Any device that can open a PDF—phone, tablet, laptop, or desktop. You can also print them out if you prefer a physical copy.

Can I print the guides?

Yes. All guides are designed to print cleanly. The worksheets and cheat sheets are especially useful as printed copies.

Do you offer refunds?

Because these are instant digital downloads, we generally don't offer refunds once the file has been accessed. If you have a problem with your purchase — a corrupted file, a download that didn't work — contact us and we'll make it right.

Can I share the guide with others?

Each purchase is for personal use only. Please don't redistribute or resell the files.

I have a question that's not answered here.

No problem—contact us here and we'll get back to you as soon as possible.